Make Monmouth CIC Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Make Monmouth CIC collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Information on equipment usage tied to the above for the purposes of understanding how the space is used

How do we collect your data?

You directly provide Make Monmouth CIC with most of the data we collect. We collect data and process data when you:

  • Register online to become a member or place an order for any of our products or services.
  • Use our equipment in the space or check equipment in/out of the storage spaces
  • Voluntarily complete a member survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

How will we use your data?

Make Monmouth CIC collects your data so that we can:

  • Process any orders, manage your membership
  • Email you with details about events and workshops that may interest you
  • Contact you in the event that there is a change/issue with your membership

When Make Monmouth CIC processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Make Monmouth CIC securely stores your data within the EU, and we prefer to store data within the UK where possible. If we need to transfer your data outside the EU for whatever reason, we will notify you that this is the case and we will only use storage providers that adhere to GDPR regulations regardless of their territorial location.

Make Monmouth CIC will keep your data for a period of two years after your membership has lapsed. Once this time period has expired, we will delete your data in accordance with industry standard best practices.

Marketing

Make Monmouth CIC would like to send you information about events and workshops that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Make Monmouth CIC from contacting you for marketing purposes or giving your data to other members of the Make Monmouth CIC Group.

If you no longer wish to be contacted for marketing purposes, please email info@makemonmouth.co.uk or contact one of the core members/directors at a meeting.

What are your data protection rights?

Make Monmouth CIC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Make Monmouth CIC for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Make Monmouth CIC correct any information you believe is inaccurate. You also have the right to request Make Monmouth CIC to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Make Monmouth CIC erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Make Monmouth CIC restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Make Monmouth CIC's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Make Monmouth CIC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Call us at: Or write to us:

Cookies

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Make Monmouth CIC uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in to any online services provided by us to you in order to facilitate your usage of the space
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Make Monmouth CIC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Make Monmouth CIC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Make Monmouth CIC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 08th May 2022

How to contact us

If you have any questions about Make Monmouth CIC's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@makemonmouth.co.uk

or simply contact one of the core team/directors at one of our meetings.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Make Monmouth CIC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Full details can be found on their website at https://ico.org.uk/